BSS/OSS (Business Support / Operations Support)

Empower businesses for better agility & growth.

Empower business for better agility & growth.Telecom operators worldwide are continuously embarking on transformational programs to revamp or enhance their existing BSS/OSS processes and systems by way of adopting world-class practices and solutions. For many operators, the journey has proved to be a very cumbersome and bumpy route, failing on numerous occasions.

With its BSS/OSS professionals who successfully lead the execution of many key BSS/OSS transformation programs worldwide, techmea provides senior consultants bringing a wealth of experience from both industry standards, product development, and digital implementation capabilities to help you devise and execute the right strategy towards your transformation journey. Our experience varies across multiple solution stacks (Huawei, Oracle, Ericsson, Nokia, Netcracker, Amdocs), and adapting BSS for specific technologies (4G, 5G, Convergent).

BSS/OSS modernization is normally a strategic initiative that will significantly change and improve how you manage your end-to-end customer experience with a single unified platform and drive efficiency and standardization throughout your operation.

helps you achieve business success with its right-skilled, industry-specific, and technology-adept consultants. Our visionary consultants specialize in what we call a holistic transformation approach with real-life working experience in this field for many years where we have worked and delivered on such mega-projects for some of the largest entities in the region as well as globally.

We believe that techmea is the right partner to support you in the transformation, providing you with the right design and taking part in the implementation of the anticipated platform that is unique to effectively serve your business and needs.

Our approach is to engage in three set stages:

Ideate : Here is where we get insights into your present ecosystem and find places for development through a variety of tactics such as researching your current user experience, product modelling and advertising, order capture and fulfilment, pricing, and billing.

Design : This is where we develop innovative concepts by bringing together business and technology experts to bring different perspectives and identify gaps, based on which the transformation roadmap is devised, and accordingly demonstrate the end-to-end capabilities of the envisioned design, strategy, and execution.

Execute : We will assist you in supervising the implementation of your transformation programme to ensure a successful conclusion. We can engage in the evaluation process to guarantee the correct selection of new solutions/platforms, as well as in determining the integration scope, implementation, testing, and acceptance.